Easter

Managing Escalations

April 11, 2024
|
4:00 pm

Uncover how process managers ensure businesses using AWS services are supported so they can use the tools at their disposal to their fullest potential in this informative Class Chat.

Watch the recordingRegistrations coming soon!

Meet the speaker

Ingrid Iradukunda
Ingrid Iradukunda
Senior Process Manager-EU Escalations

Hi there! My name is Ingrid, and I have an interesting background. I was born in a country called Burundi, which is in East Africa. When I was young, my family moved to France, where I grew up. Now, I live in the United Kingdom (UK).For the past eight years, I have been working on projects that help businesses use different kinds of computer programs and applications. My job is to make sure these programs work well and that the people who use them understand how to use them properly. I really enjoy helping others and sharing what I know with my team. I also like finding ways to make things work better and more efficiently. I love working with people from different cultures and backgrounds. It's really interesting to learn about different ways of life and perspectives. I'm a very enthusiastic person, and I get excited about coordinating teams, improving processes, and successfully completing projects. When I'm not working, I volunteer for a charity called the Felix Project in London. This charity helps to fight hunger and reduce food waste. Helping others is really important to me and makes me feel happy and fulfilled

What do teachers need to know before registering?

Bite Sized Careers typically last 30 - 40 minutes

We will provide your video conference link

Although the Bite Sized Career has a live date - it will be available to watch on demand afterwards

There is a free teacher toolkit with lesson plans, slide decks, and student handouts to make the most of this experience

All Bite Sized Careers are virtual at this time. You’ll need internet, a projector or smartboard, speaker, microphone and webcam.

What do students need to know before registering?

Bite Sized Careers are free and open to all students

Bite Sized Careers typically last 30 - 40 minutes

We will provide your video conference link

During registration, you’ll select a date and time

All Bite Sized Careers are virtual at this time. You’ll just need access to the internet.

Frequently asked questions

What happens if I can't make a live talk/webinar?
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Will I be able to ask questions/do I have to have my microphone on?

Managing Escalations

April 11, 2024
|
4:00 pm

Uncover how process managers ensure businesses using AWS services are supported so they can use the tools at their disposal to their fullest potential in this informative Class Chat.

Watch the recordingRegistrations coming soon!
Ingrid Iradukunda