Digital Communication
From emails to emojis, communication has gone digital. Learn how professionals connect clearly and confidently in the modern workplace.
You can start the course straight away!
Students aged 13+ are welcome to apply!
Get a certificate upon completion
Approximately 30-60 minutes of content
Every job needs great communicators—and in today’s world, that means knowing how to connect online. Whether you're working in customer service, design, or logistics, being able to write clearly, present ideas, and work well with others online is a game-changer.
In this Digital Skills Programme, you’ll explore how professionals use digital communication tools at work—through videos, real-life tasks, and interactive challenges. You’ll learn the difference between everyday chatting and workplace communication, and why knowing the difference matters.
Whether you’re a confident communicator or just getting started, this experience will help you develop practical, future-ready skills.
Whether you’re applying for a job or working on a school project, your ability to communicate clearly and professionally can set you apart.
This experience will help you understand what good communication looks like at work—and give you the skills to do it yourself.
Explore how digital communication tools—from messaging apps to video calls—are used in today’s workplaces to collaborate, solve problems, and get things done.
Find out how professionals choose the right tool for the task, write clearly, and tailor messages to different audiences.
Discover how communication plays a vital role in every industry—from retail to tech—and how mastering it can boost your career.
Use realistic examples to practise communication challenges. Write a quick update, review a message for tone, and respond to feedback constructively.
Reflect on your learning and get your certificate. Think about how you can apply digital communication in your own studies or future career.
Explore how digital communication tools—from messaging apps to video calls—are used in today’s workplaces to collaborate, solve problems, and get things done.
Find out how professionals choose the right tool for the task, write clearly, and tailor messages to different audiences.
Discover how communication plays a vital role in every industry—from retail to tech—and how mastering it can boost your career.
Use realistic examples to practise communication challenges. Write a quick update, review a message for tone, and respond to feedback constructively.
Reflect on your learning and get your certificate. Think about how you can apply digital communication in your own studies or future career.
See where innovation happens at Amazon
Hear about their jobs, career journeys, and top tips.
Discover a wide range of career paths.
Here we can answer any questions about the experiences you may have. If your question isn’t on the list - please contact support here.
Amazon’s Career Tours are guided video experiences that take you behind the scenes of real tech and business roles. You’ll hear directly from Amazon employees, explore day-to-day tasks, and discover what it takes to work in exciting industries.
Career Tours take around 30 minutes to complete. They're perfect for getting a quick but meaningful glimpse into life at Amazon.
Build the digital skills you need to succeed — at school, at work, and in life. These programmes are designed to help you build your digital confidence from the ground up. Through interactive tasks, real-life scenarios, and practical tips, you’ll gain the foundational skills that employers look for — and that will support you across subjects, job applications, and everyday life online.
Each experience take around 30 minutes to complete. They're perfect for getting a quick but meaningful glimpse into essential digital skills.
Virtual Work Experiences are your all-access pass to life at Amazon. From logistics and cloud tech to design and data, you’ll explore the diverse roles that power one of the world’s most innovative companies. 
The Virtual Work Experience can take around 6-7 hours to complete. It may take less or more time, it’s entirely up to you. If you want to do it in chunks and come back to it, that’s absolutely fine. 
The programmes are available on any device – computer, tablet, or phone. For the best viewing experience, we recommend using the Chrome browser on a laptop or desktop.
"The course was great. There were a lot of things to learn and understand. It's actually perfect, interactive and informative."
“I enjoyed how informative and helpful it was to navigating careers and the workplace.”
“I liked learning about the new opportunities within amazon and how innovative and inspiring the company is as a whole"
“I enjoyed the wide variety of careers covered in the virtual programme and the activities I got to complete, particularly the Tech Innovations activity.”
“I enjoyed the apprenticeship and career pathway section [Module 3]. It gave me more insight into employability skills and how to write a CV”